Shopping Guide

Payment method:
For checkout steps regarding credit cards, ATM transfers, cash on delivery, convenience store code payments, and convenience store pickup with cash, please see the checkout process.

Delivery method:
Home delivery, convenience store pickup

freight:
Free shipping on orders over $2000; orders under $2000 incur an $80 shipping fee.
Shipping to Hong Kong and Macau is $300; ​​free shipping on orders over $5000. For shipping to Mainland China, please see the Mainland China shipping rates.

Delivery days:
Orders will be delivered within 2-5 business days after payment is received.

Returns and exchanges:
If you keep the product and shoebox in new and intact condition within 14 days of receiving the goods, you can return or exchange them free of charge once.
(This does not apply to products that are incorrect or defective.)

Order changes or cancellations:
You can cancel your order yourself after logging in with your registered email address.
Alternatively, you can contact us through the customer service center to inform us of any changes or cancellations to your order. Our customer service staff will respond within one business day.